Refund Policy | BRAIN TRAIN GLOBAL

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1. Eligibility for Refunds

Refunds are available under the following conditions:

The refund request is made within 7 days of payment.

Services have not been delivered, or the customer is dissatisfied due to issues within our control.

The refund request adheres to the conditions outlined below.

2. Non-Refundable Cases

Refunds will not be provided in the following situations:

The tutoring session(s) have been delivered as agreed.

Cancellation or no-show by the student without prior notice.

Technical issues caused by the user’s device, internet, or other third-party platforms.

3. Refund Process

To request a refund:

1. Contact us at [contact@braintrainglobal.com] or +1234567890 with your payment receipt and reason for the refund.

2. Our team will review your request and respond within 5 business days.

3. Approved refunds will be processed to the original payment method within 7-14 business days.

4. Partial Refunds

In some cases, partial refunds may be issued for services partially rendered or for ongoing subscriptions canceled mid-term.

5. Free Trial Policy

No refunds are applicable for free trials or promotional offers, as these are provided without cost.

6. Cancellation by Brain Train Global

If we cancel or reschedule a session due to unforeseen circumstances, customers will be offered:

A rescheduled session.

A full refund for the canceled session, if applicable.

7. Modifications

We reserve the right to modify this refund policy at any time. Changes will be posted on this page with the updated date.

For refund-related queries, please contact:

Brain Train Global

Phone: +1234567890

By using our services, you agree to the terms outlined in this Refund Policy.